FAQ
How many nails come in a set?
Ten nails come in a set, make sure to check your nail measurements before ordering to ensure a proper fit.
How long do the nails stay on?
It's all about prepping the nail and your application.
1-2 days: Apply a thin strip of glue from your cuticle to tip. Bring glue with you in case of emergency.
5-7 days: apply a pea-size dot of glue to each natural nail (adjust for pinkie) and a little to the back of the Kiss My Polish nails. Spread around, don't get to close to the skin as the glue will disperse when pressure is applied.
7-12 days: Follow full instructions on the "how to apply card".
What comes in the package?
The set of nails your ordered and an application kit which includes a mini nail glue, nail buffer, wooden cuticle pusher an alcohol wipe.
Do you ship internationally?
Yes! we ship worldwide!
What do I do if my package is lost?
Once handed over to the carrier, Kiss My Polish has no control over the packages. If the address provided was correct, contact the local post company responsible for delivering the package.
Are the nails reusable?
Yes. Depending on how long you've worn them, and if they are still in good shape once removed, gently buff the back of the Kiss My Polish nail to remove old excess glue and reapply as usual.
How do I figure out my nail size?
Please refer to the nail sizing chart to determine your correct nail size.
The standard nail sizes don't fit my nails, what should i do?
If none of the standard sizes fit your nail measurements, select "custom" and leave your measurements at checkout in the instruction box: Thumb, Index, Middle, Ring, Pinky, - Example 15mm, 12mm, 13mm, 12mm, 10mm.
Do you accept exchanges or offer refunds?
Due to the nature of the products and sanitary reasons all sales ARE FINAL. For this reason, please ensure you double check your order and nail sizes before placing your order.
Any claims quality/damaged/defective items must be submitted within 1 week after the product has been received
How long does it take to process and ship my order?
It takes 5-14 days for your order to be processed for shipping. Please understand I only have one set of hands to paint, process, and ship the nails.
How long are shipping times?
Nail shipping times are dependent on location and shipping preference selected at checkout.
Canada: 4-6 business days.
USA: 5-8 business days.
International: 12+ business days